CURRENT RESIDENTS
 

As a resident, we hope you enjoy your tenancy with the Walla Walla Housing Authority and we strive to provide you valuable and accessible information.  The following are a list of frequently asked questions.


When is my rent due?
Rent is due by the first of every month. If rent is received after the 5th of the month, a $30 late fee will be assessed to the tenant's account.


Where do I pay my rent?
Rent can be paid at or mailed to Walla Walla Housing Authority's main office at 501 Cayuse St, Walla Walla WA 99362. The main office is equipped with an after-hours drop-box that payments can also be placed in.


How do I pay my rent?
Rent is to be paid by check or money order only, payable to " WWHA "; NO CASH. When using the after-hours drop-box at the main office; please place your payment in a sealed envelope with your name, address, and apartment number clearly printed on it.


What do I do if I have changes in my family or income?
Changes in family composition and/or income are required to be reported, in writing, within ten (10) working days. Failure to report changes may result in adverse action being taken.


What do I do if something in my home needs to be repaired?
Call Walla Walla Housing Authority's main office at 527-4542 extension 100 to request a maintenance work order. Be prepared to give your name, address, apartment, telephone number, and a complete list of items needing repair. Routine maintenance repairs can normally be completed within three (3) business days.


What do I do if I have a maintenance emergency after hours?
Call Walla Walla Housing Authority's after-hours maintenance emergency number at 527-4542 extension 140. Be patient as your call is routed through our telephone system and connects you with the on-call maintenance technician. (there may be a long pause or silence as the call is being routed, please do not hang up)



Who do I contact if I have other questions?

Rhina Barahona, Occupancy Specialist  509.527.4608  RhinaB@wallawallaha.org
Elise Adams, Occupancy Specialist 509.522.7817 EliseA@wallawallaha.org
Anita Aguero, Occupancy Specialist  509.522.7812  AnitaA@wallawallaha.org

 

Frequently Used Forms 

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